Terms & Conditions

1. Introduction

Welcome to cd99, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions constitute a legally binding agreement between you (the user) and cd99 governing your use of the website located at cd99.onl, including all games, betting markets, promotional offers, and related services accessible through the platform.

By registering an account, making a deposit, placing a wager, or otherwise accessing the cd99 platform, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.

cd99 reserves the right to update or modify these Terms & Conditions at any time. Changes take effect immediately upon publication on this page. It is your responsibility to review these terms periodically. Continued use of the platform after any amendment constitutes your acceptance of the revised terms.

2. Eligibility and Age Restriction

Access to cd99 is strictly limited to individuals who meet all of the following eligibility requirements. cd99 takes its obligations regarding age verification seriously and maintains a zero-tolerance policy toward underage gambling.

• You must be at least 21 years of age (21+ only). Players under the age of 21 are strictly prohibited from registering or using any service on cd99.
• You must be a resident of or legally permitted to access online gambling services within your jurisdiction. It is your sole responsibility to ensure that your use of cd99 complies with all applicable local laws and regulations.
• You must not already have an existing cd99 account that has been suspended or permanently closed. Opening duplicate accounts is forbidden and may result in forfeiture of all funds.
• You must register and use the platform only on your own behalf. Acting as an agent for a third party, or registering on behalf of another individual, is not permitted under any circumstances.

cd99 may, at its sole discretion, request identity documents to verify your age and identity at any time. Failure to provide satisfactory verification documents within the stipulated timeframe will result in account suspension and potential forfeiture of account balances.

3. Account Registration and Security

When registering a cd99 account, you are required to provide accurate, current, and complete information. Providing false or misleading information is grounds for immediate account termination. The following conditions apply to all registered accounts:

• Each user is permitted to hold only one registered account. If cd99 detects duplicate accounts associated with the same individual, device, IP address, or payment method, all associated accounts may be closed and balances forfeited.
• You are solely responsible for maintaining the confidentiality of your login credentials. cd99 will not be held liable for any loss or damage arising from unauthorized access to your account as a result of your failure to keep your credentials secure.
• You must notify cd99 customer support immediately if you suspect any unauthorized activity on your account. cd99 will investigate all reported security incidents and may temporarily suspend an account while investigations are ongoing.
• cd99 may require Know Your Customer (KYC) verification at any stage, including before processing a withdrawal. Accepted documents typically include a national identity card, passport, or driver's license accompanied by proof of address not older than three months.

cd99 employs SSL encryption technology across the entire platform to protect your personal data and financial transactions. Despite these measures, you acknowledge that no internet-based transmission is fully immune to interception, and cd99 cannot guarantee absolute security.

4. Deposits, Withdrawals, and Payments

cd99 supports fast and secure BDT (Bangladeshi Taka) transactions through a range of locally trusted payment methods. All financial transactions are subject to the conditions outlined below.

Deposit Conditions

• Deposits can be made via bKash, Nagad, Rocket, Upay, and selected bank transfer options including Dutch-Bangla Bank, BRAC Bank, and Islami Bank. Minimum and maximum deposit limits are displayed on the cashier page at the time of transaction.
• All deposits must come from a payment source registered in your own name. cd99 does not accept third-party deposits. Any deposit found to originate from a third-party account may be reversed and the associated account suspended pending investigation.
• Deposited funds are available for use immediately upon confirmation of receipt. cd99 does not charge processing fees on standard deposits; however, your payment provider may apply their own transaction fees, for which cd99 is not responsible.

Withdrawal Conditions

• Withdrawal requests are processed to the same payment method used for the original deposit wherever operationally possible. cd99 targets processing withdrawal requests within 24 hours, though actual transfer timings depend on your payment provider.
• Withdrawals are only permitted after successful completion of the applicable wagering requirement attached to any active bonus. Attempting to withdraw bonus funds before satisfying rollover conditions will result in forfeiture of the bonus balance.
• cd99 reserves the right to conduct enhanced due diligence checks on withdrawal requests that exceed certain thresholds or where suspicious activity has been flagged. During such reviews the withdrawal may be temporarily held pending verification.

cd99 will never request that you send funds to a personal bank account or mobile money number not listed on the official cashier page. If you receive any such request, please treat it as fraudulent and contact our support team immediately at [email protected].

5. Bonuses and Promotional Offers

cd99 offers a range of bonuses and promotions to both new and existing players, including welcome bonuses, reload bonuses, free spins, and cashback offers. All bonuses are subject to the following terms, in addition to any specific conditions stated in the relevant promotional materials:

• Each bonus offer is available to one account per household, device, and IP address. Systematic or coordinated bonus abuse — including the use of multiple accounts to claim the same offer — will result in account closure and forfeiture of all associated funds.
• Welcome bonus offers are available to new players only and can be claimed once per eligible account. The welcome bonus is credited upon making the qualifying first deposit, subject to the minimum deposit threshold specified in the promotion terms.
• All bonus funds are subject to a wagering requirement (rollover) before any withdrawal can be requested. The specific rollover multiplier applicable to each bonus is stated in the individual promotion's terms. Unless otherwise specified, the standard wagering requirement is 30x the bonus amount.
• cd99 reserves the right to withdraw, modify, or expire any bonus or promotion at any time and without prior notice. If a promotional period ends while a player still has an unmet wagering requirement, the bonus balance and any winnings derived solely from bonus funds may be voided.

Bonuses are provided for entertainment purposes and to reward player loyalty. cd99 does not guarantee that the value of any bonus will be realized as real-money winnings. Players are encouraged to review the full terms of each individual promotion before opting in.

6. Responsible Gaming

cd99 is committed to promoting responsible gaming. Gambling is intended to be a form of entertainment for adults aged 21 and above. If you believe that gambling is negatively affecting your life or the lives of those around you, we strongly encourage you to make use of the responsible gaming tools available on the platform, including deposit limits, time-out features, and self-exclusion options. For additional guidance, please visit our dedicated Responsible Gaming page.

By accessing cd99, you confirm that you are not participating under any form of self-exclusion program or restriction imposed by another gaming operator or regulatory body. Attempting to circumvent self-exclusion measures is a serious violation of these Terms & Conditions and will result in immediate account closure.

7. Prohibited Activities

The following activities are strictly prohibited on the cd99 platform. Engaging in any of the below may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to relevant authorities where applicable:

• Money laundering, terrorist financing, or any other financial crime using the cd99 platform as a conduit. cd99 complies with applicable anti-money laundering (AML) standards and will report suspicious transactions to the relevant authorities.
• Collusion with other players, use of automated bots or scripting software, exploitation of software glitches or errors, and any other form of cheating or unfair advantage-seeking are strictly forbidden. Any winnings resulting from such activity will be voided.
• Accessing the cd99 platform from a jurisdiction where online gambling is explicitly prohibited by law. It is your responsibility to determine whether your use of the platform is lawful in your location. cd99 accepts no liability for unlawful use.
• Attempting to hack, reverse-engineer, decompile, or otherwise tamper with cd99's software, security systems, or payment infrastructure. Any such attempt will be referred to law enforcement authorities and will result in permanent account closure.

cd99 investigates all suspected violations thoroughly and reserves the right to take whatever action it deems necessary, up to and including permanent account closure and legal action, to protect the integrity of the platform and the experience of legitimate players.

8. Intellectual Property

All content published on cd99.onl, including but not limited to the website design, layout, graphics, logos, text, game descriptions, software, and promotional materials, is the exclusive intellectual property of cd99 or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the cd99 platform solely for personal, non-commercial, and recreational purposes. Any reproduction, distribution, modification, or public display of cd99 content without express written consent is strictly prohibited and may give rise to civil and criminal liability.

9. Privacy and Data Protection

cd99 collects and processes your personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By accepting these terms, you also consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.

cd99 will not sell, rent, or trade your personal data to third parties without your explicit consent, except where required by law, court order, or regulatory authority. We implement industry-standard security measures to safeguard your data at all times.

10. Limitation of Liability

To the maximum extent permitted by applicable law, cd99 and its affiliates, directors, employees, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform, including any loss of data, profits, or goodwill, even if cd99 has been advised of the possibility of such damages.

cd99 does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance, system upgrades, or unforeseen technical issues may cause temporary service interruptions. In such cases, cd99 will make reasonable efforts to restore the platform as quickly as possible but does not accept liability for losses incurred during downtime.

11. Amendments to These Terms

cd99 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, cd99 will endeavour to notify registered users via the email address associated with their account or through a prominent notice on the platform. However, it remains your responsibility to check this page regularly for updates.

Your continued use of cd99 following the publication of any revised Terms & Conditions constitutes your unconditional acceptance of those changes. If you disagree with any revision, your only recourse is to cease using the platform and close your account.

12. Governing Law and Dispute Resolution

These Terms & Conditions and any dispute arising out of or in connection with them shall be governed by and construed in accordance with applicable law. cd99 is committed to fair play and transparent operations. In the event of a dispute, cd99 encourages users to contact our support team at [email protected] in the first instance so that we may attempt to resolve the matter promptly and amicably. cd99 is a safe and reliable platform dedicated to providing a secure, fair, and enjoyable experience for all players in Bangladesh.